A problem with wireless adapter or access point is quite common in Windows 10. It indicates an issue with the wireless network. Whenever you are using your Windows 10 PC and face an issue with the internet, there could be many reasons behind it.
At the same time, there are many fixes that help when you are facing a problem with wireless adapter or access point. Which solution will work depends solely on the reason that caused the issue with the wireless network.
Therefore, in this blog, we have discussed the solutions that you can try when you face issues with the network adapters or access points. However, before going into that, let’s take a look at the possible reasons behind this issue.’
Factors Causing a Problem with Wireless Adapter or Access Point
Knowing the reason behind an error is the first step of solving it. Most of the time, the problem with wireless adapter or access point occurs due to an issue with the hardware. When the hardware of your PC fails to connect with the router and work in sync, you get this error notification.
There are a few factors that can be responsible for this. For example, it might occur due to the network driver of the system, configuration of the antivirus, a glitch in the Operating System, and so on.
So, the best way of solving the problem is to eliminate the possible reasons for the error one by one. In the next section, we have described a few fixes that you can try.
Common Fixes to Try
Before moving forward with the solutions, you need to try a few simple things. Here it goes –
- First, restart your PC. Go to the Start option and then click on Restart. After the PC restarts, check if you can connect to the wireless network without any issues.
- Also, restart the router you are using. Make sure you turn off the router and disconnect all the plugs. Let the router cool down and then start it again.
- Additionally, antivirus often interferes with wireless connectivity. So, you need to eliminate that factor as well. Make sure to turn off the antivirus for the time being and try to establish a connection. Do not forget to turn on the antivirus after the work is done.
- Lastly, run the Windows Troubleshooter and check if it resolves the issue
Once you are done with the four basic things, move to more intricate solutions if the problem with wireless adapter or access point persists.
Fix 1: Update the Wi-Fi Driver
Since obsolete drivers are known for causing trouble, you need to check for that. So, the first solution you can try is to update the Wi-Fi driver. To do so, carry on with these steps –
- Open Run Dialogue Box by pressing Windows + R keys together
- Then, type ncpa.cpl in the dialogue box and click the Enter key. This will open the Network Connections window
- Once the Network Connection window opens, navigate to the list of adapters and expand the one you are using by right-clicking on it
- Then, select the Properties option
- After that, select the Configure option and then the Update Driver option
- Now, you will see an option saying Browse my computer for driver software. Click on it.
- After that, you will find some instructions appearing on the screen. You simply have to follow the instructions to complete the update.
Once you are done with updating the Wi-Fi driver, close the window. Then, restart your PC so that the changes can take place. And, check whether the problem with wireless adapter or access point is there or not.
Fix 2: Reset the Network Profile
Resetting the Network Profile can resolve the issue with the Wi-Fi adapter as well.
- Click on the Windows search bar and look for Command Prompt
- Upon finding the Command Prompt, open it with administrative privileges
- Then, type this command: netsh wlan delete profile name=”WirelessProfileName”
- Then, hit the Enter key to execute the command
Once you are done with the procedure, make sure you reboot the PC once. If this fix fails to resolve the issue as well, then try the next one.
Fix 3: Disable the IP Helper Service
This is another solution you can try when you are facing a problem with wireless adapter or access point.
- Open Run Dialogue Box and type services.msc
- Then, press Enter
- When the Service Manager window opens, navigate to the IP Helper from the services list
- Expand the Properties by right clicking on IP Helper service
- Locate the Startup type and change it to Disabled
- Apply the changes and restart the PC
Fix 4: Reinstall the Adapter Driver
- Open the Network Connections window again using the Run Dialogue Box
- Locate the Network Adapter you are using and expand its Properties by right-clicking
- Then, locate and select the option Configure
- After that, select the option Uninstall Device and then choose Uninstall
- Once you are done with uninstalling the driver, restart your device
Now, as the PC restarts, you will find a notification on screen regarding the missing driver. Continue with the instructions that will appear on the screen and Windows will install the driver by itself.
After that, you need to restart the device once again. Hopefully, this time you won’t face the same problem with wireless adapter or access point anymore.
Fix 5: Power-Cycle the Modem-Router-Computer
The last solution you can try if the problem persists is Power-Cycle the Modem-Router-Computer.
- Open Command Prompt using either Run Dialogue box or Windows search bar
- Type ipconfig and hit Enter
- Now, you will find some information on the screen. And, you need to check the value of IPv4 address. If the address happen to begin with 169.254.***.***, then there is a condition called APIPA.
In that case, you need to turn off the router and PC both. Disconnect all the cables and then connect everything again. Let your PC boot and detect the network.
Hopefully, these 5 fixes will help in resolving the problem with wireless adapter or access point. If you happen to come across this issue, then let us know which fix helped you.